Audit tools and templates
Comcare has developed claims and rehabilitation system tools for you to use when undertaking a review, either as requested by the Safety, Rehabilitation and Compensation Commission (SRCC) or for your own internal audit.
Workers compensation
Before a self-insurance licence is granted
Claims management system
- Claims Management System Pre-Licence Audit tool (PDF, 172.2 KB)
- Claims Management System Pre-Licence Audit workbook (PDF, 266.9 KB)
- Claims Management System Pre-Licence Audit Report template (DOCX, 101.6 KB)
Rehabilitation management system
- Rehabilitation Management System Pre-Licence Audit tool (PDF, 213.7 KB)
- Rehabilitation Management System Pre-Licence Audit workbook (PDF, 262.2 KB)
- Rehabilitation Management System Pre-Licence Audit Report template (DOCX, 100.1 KB)
After a self-insurance licence is granted
Claims management system
- Claims Management System Audit tool (PDF, 185.0 KB)
- Claims Management System Audit workbook (PDF, 339.8 KB)
- Claims Management System Audit Report template (DOCX, 109.4 KB)
Rehabilitation management system
- Rehabilitation Management System Audit tool (PDF, 166.4 KB)
- Rehabilitation Management System Audit workbook (PDF, 302.1 KB)
- Rehabilitation Management System Audit Report template (DOCX, 102.1 KB)
Work health and safety
The standard for a self-insured licensee prevention management system is the Australian Standard AS/NZS ISO 45001:2018 (ISO45001). It replaced the National Audit Tool from 1 July 2026. Further information is in the Licence Compliance and Performance Model.
Before a self-insurance licence is granted
Licence applicants must provide one of the following through the licence application process:
- evidence of ISO45001 certification; or
- an audit report that demonstrates alignment with ISO45001 and meets the Commission’s requirements.
After a self-insurance licence is granted
- Licensees must demonstrate annually that they maintain a prevention management system certified, or aligned to, ISO45001.
Page last reviewed: 14 days ago