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For: Claimants Employers and managers Service providers Advocates Information seekers

We’ve made every effort to meet the Australian Government standard for web accessibility, (WCAG 2.0) at level AA.


A number of our forms are now available as online forms. Other forms are available as editable PDF documents.

If you need assistance accessing or downloading documents on our website please contact us. We will provide you with the information in a different format.

Text to speech using ReadSpeaker®

ReadSpeaker® is available across all pages of our website for people who would like to listen instead of (or as well as) read the web page. ReadSpeaker does not allow you to access links or buttons.

At the top right hand of every page you will find the Text to Speech Listen icon.

ReadSpeaker Listen

When you click this, an audio player appears (see image below) and ReadSpeaker starts reading the text of the web page out loud. Please note that ReadSpeaker may take a while to start up.

ReadSpeaker Player

In the player you can:

  • Pause or restart the reading
  • Stop the reading
  • Use the progress bar to navigate in the audio
  • Adjust the volume
  • Click the settings icon to adjust the behaviour of the service
  • Select the download icon to download the MP3 audio file Download Button
  • Close the player

Use tab/shift+tab to navigate and select buttons within the player.

More information

We are always looking for way to improve our website. We will continue to explore different ways to make it easier for you to access our information.

If you find that any part of our website does not meet your needs, please contact us.

Page last reviewed: 16 June 2023
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GPO Box 9905, Canberra, ACT 2601
1300 366 979 |

Date printed 11 Dec 2023